This Privacy Policy explains how Humana, Inc. and its affiliates (together, “Humana”, or “we,” or “us,” or “our”) collect information based on your interactions with us, our websites and mobile applications. This Policy applies to Humana’s collection and use of California residents’ Personal Information, including where such use or collection may be governed by the California Consumer Privacy Act (CCPA). This Policy does not cover information that is exempted from the privacy policy notification requirements of the CCPA, including information about customers and clients that is covered by GLBA, HIPAA, HITECH, or the California Confidentiality of Medical Information Act; information about employees, contractors and medical staff members, which we cover in separate notices; information about job applicants and information processed exclusively in the context of a business person acting in a business capacity. Where exceptions to the CCPA apply to a request you submit, we will provide you with an explanation as to why.
I. Personal Information Collected in the Past 12 Months
We collect, process and store various types of Personal Information. For purposes of this Policy, “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. It does not include de-identified or aggregate information, or public information lawfully available from governmental records.
The following list describes the categories of Personal Information covered by this Policy that we may have collected in the past 12 months and, for each category, where and why we collected it, and the categories of entities with which we shared the Personal Information.