Need an organ or stem cell transplant? Our transplant services team can help you or your family member make informed health decisions at each stage of the transplant journey.

Supporting members throughout the transplant process

Our team of care managers—registered nurses trained in transplant services—and claims representatives is available to answer coverage questions, help you choose a program within Humana’s National Transplant Network and handle claims quickly and efficiently.

Rely on your transplant team to:

  • Work with you, one-on-one, throughout the transplant process and up to a year after the transplant
  • Help you understand the transplant process, including evaluations, consultations and tests
  • Educate you on transplant-related benefits that may help cover the cost of travel, lodging and prescription medications
  • Coordinate referrals between doctors and specialists
  • Guide you through referrals for tests and X-rays

Transplant resources for providers

We also have resources for doctors and nurses helping patients navigate the complex world of transplant care.

Get answers to transplant network questions

See National Transplant Network participating center guidelines

Connect with our transplant team

Talk to a transplant care manager

Call 1-866-421-5663 (TTY: 711) and select option 1, Monday – Friday, 8:30 a.m. – 5p.m., Eastern time.

Email us

Contact our transplant team anytime.

Email us at

Talk to a transplant claims representative

Select option 2 when you call 1-866-421-5663 (TTY: 711), Monday – Friday, 8:30 a.m. – 5 p.m., Eastern time.