Contact information for Humana Healthy Horizons in Illinois members


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Washington Consumer Health Privacy Policy

Learn what is covered in your plan and how to use your benefits.

Learn about the extra added benefits that are included in your plan.

Learn how to qualify for Medicaid, and get started with your new plan

Find the documents and information you need to manage your healthcare needs

Where Can I Find Important Plan Information?

Learn about the services we offer if you need help using your benefits

Find information about programs that promote your health and wellness

How Does Humana Help My Family Stay Healthy?

View plan info and stay up-to-date on MyHumana.

Complete activities. Earn Points. Reward yourself.

Order, refill and track prescriptions online or with the app.

Senior woman checks in with receptionist at medical office.


Member Services	800-787-3311 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Central time
Nurse Advice Line	833-200-9490 Available 24/7
Illinois CARES Crisis Line	800-345-9049 Available 24/7
Fraud, waste and abuse	800-614-4126 Available 24/7
Medical Transprotation Management (MTM)	855-253-6867 (TTY:711) Monday – Friday, 8 a.m. – 8 p.m., Central time