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Pacify memberships

Humana Healthy Horizons® in Kentucky offers our pregnant enrollees and new moms access to Pacify memberships.

Pacify provides 24/7 on-demand access to a nationwide network of maternal and pediatric experts, available for virtual (video and audio) visits.

Through the Pacify smartphone app, you can connect with:

  • Pacify lactation consultants: Available 24/7 via video to offer breastfeeding support and answer other feeding-related questions
  • Humana Healthy Horizons in Kentucky Nurse Line: Available 24/7 via phone to help if you or your baby are feeling under the weather
  • Humana Healthy Horizons in Kentucky Enrollee Services: Available Monday through Friday, from 7 a.m. to 7 p.m., Eastern time to help with benefits, finding a doctor, and/or scheduling an appointment
  • Behavioral Health Crisis Line: Available 24/7 via phone to help with behavioral health
  • Quit smoking coaches: Available Monday through Friday, from 8 a.m. to 6 p.m., Eastern time, to help you quit smoking

You do not need to make an appointment. You can call as often as you need support. Pacify specialists can provide consultations in English, Spanish, and French.

Use the self-guided Pacify registration process to create a Pacify account. The app is available via the Apple Store® and Google Play®.

Answers to questions during and after pregnancy

During pregnancy and beyond, Pacify experts can answers a new parent’s questions on a range of topics, including:

  • Breastfeeding
  • Crying/colic
  • Earaches
  • Fevers
  • Gas
  • Picky eating
  • Pumping
  • Rashes
  • Sleeping
  • Sore nipples
  • Spit-up
  • Teething
  • Even poop!

Sign up now and connect instantly to top experts in pediatrics!


We know all moms need help before and after giving birth. We offer our pregnant enrollees and new moms access to support through HumanaBeginnings™ program. Learn more about the benefits of enrolling in HumanaBeginnings.

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Documents & forms

Find the documents and forms you need, including your Enrollee Handbook.