Coronavirus (COVID-19) coverage
We have simplified COVID-19 care for our enrollees. See how we have you covered.
Support for you
Since the onset of the COVID-19 pandemic, we aimed to make your healthcare experience easier, more personal, and more caring. As many of you know, we’ve:
- Covered COVID-related costs
- Created a 24/7 call center
- Increased home services (e.g., in-home COVID-19 and diabetic testing, meal delivery, etc.)
- Sent masks and educational materials
- Supported our providers, so they can continue to offer the healthcare you need
- Waived your copayments
Support for the communities we serve
Since the onset of the COVID-19 pandemic, we:
- Contributed $11.5 million for rebuilding, relief, equity, and inclusion efforts in Louisville, including:
- $6.5 million to help complete the Louisville Urban League’s Sports and Learning Complex
- More than $2 million to help the Louisville Urban League support the financial and employment development needs of low-wage essential workers
- Contributed $2.2 million for regional nonprofits, as part of our ongoing Community Partners Program
- Donated $550,000 to collaborative partnerships across the Commonwealth to help reduce COVID-19 transmission and treat people affected by it
- Donated between $20,000 and $45,000 to each of three Kentucky-area regional food banks to support food security in rural areas of the Commonwealth
- Made available up to 160,000 employee volunteer service hours to help revitalize downtown Louisville and communities across the country
We know that we will get through the COVID-19 pandemic together, and we are committed to making sure you and the communities we serve have the services and resources you need. You’ll find below resources and information about COVID-19. We’ll update this information as necessary.