Primary Care provider

For most issues, your primary care provider can:

• Give you the help you need
• See you when you’re well and when you’re sick

You will want to see your provider in-person if:

• It’s your first visit
• You need a physical exam
• If a serious condition changes

Telehealth

Virtual visits are a great way to see your doctor without leaving your home. A virtual visit may be appropriate for:

• Allergies
• Bug bites
• Cold sores
• Cough or sore throat
• Flu
• Minor headaches
• Nausea, vomiting, diarrhea
• Pink eye
• Sinus infection
• Strep throat
• And more!

Ask your doctor if they offer virtual visits.

If your doctor isn’t available, and you need to be seen right away, You can connect with providers 24/7 via virtual visits with MDLIVE^®. It is easy:

1. Go to MDLIVE
2. Create an account
3. Connect with a doctor

Retail clinics and urgent care

Retail clinics and urgent care centers give quality care in many emergencies. These providers are:

• Convenient: Most open early, close late, and have weekend hours
• Quick: You don’t need an appointment, and it takes less time than an emergency room (ER).
• Staffed by trained professionals.

Urgent care centers and retail clinics can help with many problems that are not life-threatening:

• Animal bites
• Broken bones
• Cuts that require stitches
• Earaches and sinus pain
• High fevers and flu
• Minor burns
• Rashes and skin problems
• Sports injuries

Emergency Room

Dial 911 or get to your nearest emergency room if you have a sudden, serious problem that:

• Demands immediate attention
• Is a threat to your life or limb

Some examples include:

• Uncontrolled bleeding
• Chest pain
• Difficulty breathing
• Stroke

If you go to the ER, please:

• Call us at 866-274-9834 after you are discharged
• Tell your doctor about your ER visit