Benefit | Ages | Benefit details | How do I access the benefit? |
|---|---|---|---|
Baby and Me meals | Members identified as having a high-risk pregnancy
| Up to 2 pre-cooked home-delivered meals per day for 10 weeks for pregnant members identified as having a high-risk pregnancy
| Members identified as having a high-risk pregnancy
|
Breast pump | Pregnant and postpartum members
| Female members can receive 1 non-hospital grade breast pump every 2 years
| Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. |
Convertible car seat and portable crib | Pregnant members
| Pregnant members are contacted once we are notified that the mom is expecting. During the call or through a call to customer service, pregnant moms can confirm if a car seat or crib are needed prior to delivery. Pregnant members who do not need the crib/car seat prior to delivery are asked to enroll and actively participate in our HumanaBeginnings Care Management program and complete a prenatal comprehensive assessment and then choose between a crib or a car seat. Upon completion of the postpartum assessment, and 1 follow up call the member can have the second item (portable crib/car seat). Members who are in need of the crib and car seat prior to delivery will receive the items and will also be contacted for a postpartum assessment along with a follow up call. This applies per infant, per birth. | Call Member Services at 866-432-0001 (TTY: 711), Monday– Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team. Consent to enroll and actively participate in our HumanaBeginnings Care Management program and complete a prenatal comprehensive assessment to receive a crib or car seat. Upon completion of the postpartum assessment, and 1 follow-up call the member can have the second item.
|
Smartphone services
| All members
| Smartphones can provide easy access to health-related Information and enable members to stay connected to their care team and health plan. Humana members that qualify for the Federal Lifeline program are eligible to receive a free smartphone with monthly talk minutes, text and data. 1 Free smartphone through the Federal Lifeline Program, per household. Members who are under 18 will need a parent or guardian to sign up.
| Call Member Services at 866-432-0001 (TTY: 711), Monday –Friday, 8 a.m. – 8 p.m.
|
Healthy food produce box
| Member must have at least 1 of the following qualifying chronic conditions:
| Members living with or at risk of living with chronic conditions, Humana Healthy Horizons offers up to four produce boxes per year containing nutritious food that meets medical dietary guidelines, and educational materials that include recipes tailored to our member’s condition.
| Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team.
|
GED testing | 16 years of age and older | GED test preparation assistance, including a bilingual advisor, access to guidance and study materials, and unlimited use of practice tests. Test preparation assistance is provided virtually to allow maximum flexibility for members. Also includes test pass guarantee to provide members multiple attempts at passing the test. You can be ages 16 - 18 if you have a South Carolina Verification of School Withdrawal form completed by the principal or attendance supervisor of the last school attended. The GED may be taken at age 19 + without the South Carolina Verification of School Withdrawal form. | Sign up at Note: Members between the ages of 16 and 18 must have principal or attendance supervisor at last school attended complete a South Carolina Verification of School Withdrawal form |
Haircuts for kids | Kindergarten through 12th grade
| Members in grades K-12 may receive a haircut valued at $20, redemption period July 2025 through September 2025..
| Upload a photo of your child’s school registration form, school ID OR class schedule in the Go365 Mobile Wellness app.
|
Housing assistance | 18 years of age and older | Up to $750 per member per lifetime to assist with the following housing expenses:
| Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team. Plan approval required.
|
Newborn circumcision | 29 days old through 12 months | Covered 29 days old through 12 months. | Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. |
Over-the-counter (OTC) pharmacy allowance | All Ages | Up to $30 per quarter allowance enables members to purchase products that support common occurring conditions such as:
Unused amounts do not roll over to the next quarter.
| Call Centerwell Pharmacy at 855-211-8370 (TTY: 711), Monday-Friday, 8 a.m. – 11 p,m, Saturday, 8 a.m. – 6:30 p.m.
|
Youth development and recreation | 18 years of age and under | Member can receive reimbursement of up to $250 annually for participation in activities such as: - YMCA - Boys and Girls Club programming - Swim lessons - Computer coding classes - Music lessons | Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. |
Post-discharge meals | Members discharged from inpatient hospital or residential facility | Up to 14 home- delivered meals following discharge from an inpatient or residential facility. Limited to 4 discharges per year. | If you have been discharged from an inpatient or residential facility and have not been called to arrange delivery of meals, call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. |
Sports physical | Ages 6-18 | 1 sports physical per year | Complete a sports physical with doctor or other service provider |
Tobacco & Vaping Cessation Coaching | 12 years of age and older | Our cessation coaching program provides members ages 12 and older with tobacco and vaping cessation counseling. This evidence-based coaching program comprises 8 coaching calls over the course of 12 months depending on the member’s individual pace through the program. For members 18 and older, Humana’s nicotine replacement benefit improves access to over the counter (OTC) and prescription nicotine replacement therapy (NRT).
| Call Humana’s Wellness Coaching Team at 800-955-0782 (TTY: 711), Monday – Friday, 8 a.m. – 6 p.m.
|
Weight Management Coaching | 12 years of age and older | Weight Management Coaching delivers weight management intervention for members who are 12 and older. Upon receiving physician clearance, members can complete 6 weight management coaching sessions with Wellness Coach; approximately one call per month for a period of 6 months.
| Call Humana’s Wellness Coaching Team at 800-955-0782 (TTY: 711), Monday – Friday, 8 a.m. – 6 p.m. |
Youth academic support | Kindergarten through 12th grade
| Online tutoring services for 2 hours per week | |
Vision services | 21 years of age and older |
1 set of eyeglasses (lenses and frames) or contacts every 2 years
*Luxury frames are not allowed
| Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m.
|
Home-Based Asthma Interventions | Member must be asthmatic | Member can receive up to $200 allowance per year for allergen free bedding, carpet cleaning and/or air purifier. | Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team. |
Housing Support for SMI Members | Member must meet the following criteria:
| Members diagnosed with Serious Mental Illness and eligible for Intensive Case Management who are homeless, at imminent risk of becoming homeless, or transitioning from a behavioral health inpatient or residential facility without stable housing may be eligible for housing assistance up to $5,000. This once per lifetime assistance can cover:
Benefits will be tailored to meet functional needs of each member | Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team. |
Non-Medical Transportation | All members | Members receive 15 round trips (or 30 one-way trips) up to 30 miles of non-medical transportation per year to locations that address Health Related Social Needs (HRSN) such as:
| To arrange transportation services call: 877-718-4214 (TTY: 866-288-3133), Monday-Friday, 8 a.m. – 5:00 p.m. EST |
Self-Monitoring Devices-Blood Pressure Monitoring Kit |
| Members can receive a Digital Blood Pressure Kit, which includes a cuff and monitor, every 3 years. | Call Member Services at 866-432-0001 (TTY: 711), Monday – Friday, 8 a.m. – 8 p.m. to speak with a member of the Care Management Team. |