Humana will begin soon to transition its dental provider portals to Availity.com. If you currently use the Humana.com and/or MyCompBenefits.com portals to process transactions for patients with Humana dental plans, you can begin to use Availity® when the move takes effect.

For Humana.com and CompBenefits’ member eligibility and search function, the transition should be complete later this year.

For CompBenefits’ other functions, the transition should be complete in spring 2022.

Because Availity is a multipayer portal, this transition should help you simplify your operation and ease some of your administrative burden.

With Availity dental portal, you will be able to:

  • Check patient eligibility and dental benefits
  • Review claims status and remittance documents 
  • Review your DHMO patient rosters
  • Sign up or modify your electronic payment preferences
  • Find Humana specific apps, resources and news

We expect to retire the existing portals in the second quarter of 2022, at which point Humana.com and CompBenefits.com no longer will be available. Until they are retired, these portals will continue to work normally and offer information to dental providers as they do now.

Get started

To request an Availity Portal username and access to specific tools, contact your organization’s Availity administrator.

If you do not know who your Availity administrator is, call Availity Client Services at 800-AVAILITY (800-282-4548) Monday – Friday, 8 a.m. – 8 p.m.. Eastern time.

If your organization does not have an account and you are designated as your organization’s administrator, use the online registration form, opens new window to set up your account.

Learn more about how to register and get started with Availity, opens new window.

Important info

The Web Portal & Basic Clearinghouse Payer List on the Availity website, opens new window contains a searchable list of payers that can transact via Availity portal. Availity portal is accessible even if you do not use Availity’s clearinghouse services.

About Availity®

Humana and Florida Blue (formerly Blue Cross and Blue Shield of Florida) jointly formed Availity in 2001, with the goals of improving efficiency, reducing administrative complexity in the healthcare industry and, ultimately, improving healthcare outcomes.