Humana has transitioned its dentist portals to Availity Essentials. At Humana, we are always working to make sure you and your staff can get the important information you need quickly. That’s why Humana and Availity have teamed up to make it easier for you to work with us online. We are streamlining the healthcare processes for a better experience for administrators and providers.

On Availity Essentials you can:

  • Check eligibility and benefits and associated rider info if available
  • Verify claims status
  • View remittance documents via Remittance Inquiry (Humana) and CompBenefits Remittance Advice
  • Review DHMO patient rosters
  • Sign up for electronic payment preferences
  • View ID cards
  • Complete other secure administrative tasks online

We will be retiring the existing portals mid-year 2023, at which point and dentist portals will no longer be available. Until they are retired, these portals will continue to work normally and offer information to dental providers as they do now.

Get started

To request an Availity Portal username and access to specific tools, contact your organization’s Availity administrator.

If you do not know who your Availity administrator is, call Availity Client Services at 800-AVAILITY (800-282-4548) Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

If your organization does not have an account and you are designated as your organization’s administrator, use the online registration form to set up your account.

Learn more about how to register and get started with Availity:

Important info

The Web Portal & Basic Clearinghouse Payer List on the Availity website contains a searchable list of payers that can transact via Availity portal. Availity portal is accessible even if you do not use Availity’s clearinghouse services.

About Availity®

Humana and Florida Blue (formerly Blue Cross and Blue Shield of Florida) jointly formed Availity in 2001, with the goals of improving efficiency, reducing administrative complexity in the healthcare industry and, ultimately, improving healthcare outcomes.