We are pleased to announce a new array of online tools available to our dentists through Availity, starting on November 15th. If you currently use the Humana.com and/or MyCompBenefits.com portals to process transactions for patients with Humana dental plans, you can now use Availity® for some of those transactions.
The following information is now available through the Availity portal.
From the Humana.com dentist portal:
- Patient eligibility and dental benefits
- Claims status and remittance documents
- Dental Health Maintenance Organization (DHMO) patient rosters
- Electronic payment preferences
- Dedicated payer space to find Humana-specific apps and resources
From the CompBenefits.com dentist portal:
- Patient eligibility and dental benefits
Coming in 2022 from the Compbenefits.com dentist portal:
- Claims status and remittance documents
- DHMO patient rosters
Because Availity is a multipayer portal, this transition should help you simplify your operation and ease some of your administrative burden.
We expect to retire the existing portals in the second quarter of 2022, at which point Humana.com and CompBenefits.com dentist portals will no longer be available. Until they are retired, these portals will continue to work normally and offer information to dental providers as they do now.