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Medicare Dental Benefits

Humana Medicare Advantage supplemental dental benefits are provided through the HumanaDental Medicare Network for plans purchased outside of Florida, and the Florida GoldPlus Dental Network for plans purchased in Florida.

For all Medicare eligibility/benefits and claims inquiries call
800-833-2223, Monday – Friday, 8 a.m. to 8 p.m. Eastern time.

For Dental Offices Members and Agents

Humana’s Medicare Advantage ID card indicates the dental plan (DENxxx) on the back of the card. All of Humana’s DENxxx plans use a PPO network. Benefits may be in-network only or in-and out-of-network. (The plan name (including HMO or PPO) on the front of the ID card only refers to the medical benefits.)

We prepared a handbook that provides the information you need to administer these benefits. The handbook also includes useful information for dental providers, such as:

  • Humana Medicare Advantage dental (DEN) benefits, showing American Dental Association (ADA) codes and frequencies
  • How to contact provider customer service
  • How to access the secure dental provider site
  • How to submit claims
  • Payer codes
  • How to review the dental provider directory and update information if necessary
  • Dental network partners

2024 Dental Office Handbook, PDF opens new window

2023 Dental Office Handbook, PDF opens new window

Effective Sept. 1, 2023, CarePlus Medicare Advantage supplemental dental benefits are provided through the Florida GoldPlus Dental Network.

2024 CarePlus Health Plans (Dental Plan Benefits and FAQ) , PDF

2023 CarePlus Health Plans (Dental Plan Benefits and FAQ), PDF

What is covered by my Dental Plan?

Dental plans vary. Humana MyOption optional supplemental benefits (OSB) plans, for example, are only available to members of certain Humana Medicare Advantage (MA) plans. Members of Humana plans that offer OSBs may enroll in OSBs throughout the year. Benefits may change on January 1 each year.

Some MA plans may also have built-in dental benefits, called mandatory supplemental benefits (MSB).When you enroll in a Humana MA plan that shows available MSB dental coverage, and you chose not to purchase an OSB dental plan, you'll automatically have access to the MSB dental coverage built into your plan, with no additional premium charge.

Your Evidence of Coverage outlines what OSB and MSB dental options are available under your Humana MA plan.

To access your Medicare Dental Benefits, members can view the Humana Medicare Advantage Benefit Descriptions to locate the benefits listed under their DEN number. Each dental plan can be identified by its unique 3-digit dental (DENxxx), which is found on the back of your Humana Medicare Advantage member ID card.

2024 Humana Medicare Advantage DENXXX Benefit Descriptions , opens in new window

2023 Humana Medicare Advantage DENXXX Benefit Descriptions , opens in new window

CarePlus Health Plans-Dental Resources

To find an in-network dentist use our Dentist Finder.

We recommend using the language below when making an appointment or visiting your dentist:

“My dental benefits are included in my Humana Medicare Advantage plan and are not considered separate dental insurance. These benefits are provided by dentists in the Humana Dental Medicare PPO Network (or in the case of Florida, indicate that the network is the Florida GoldPlus Dental network.)”

If your DENxxx plan offers out-of-network benefits, learn more about the out-of-network claims submission process , opens in new window.