Humana Medicare Advantage supplemental dental benefits are provided through the HumanaDental Medicare Network (or the Careington Medicare network for 2023 Florida plans, or the Florida GoldPlus Dental Network for 2023 Florida plans).
For all Medicare eligibility/benefits and claims inquiries call
800-833-2223 or 800-708-1147.
Open 8 a.m. to 8 p.m. Eastern time, Monday through Friday.
Humana’s Medicare Advantage ID card indicates the dental plan (DENxxx) on the back of the card. All of Humana’s DENxxx plans use a PPO network. Benefits may be in-network only or in-and out-of-network. (The plan name (including HMO or PPO) on the front of the ID card only refers to the medical benefits.)
We prepared a handbook that provides the information you need to administer these benefits. The handbook also includes useful information for dental providers, such as:
Effective Sept. 1, 2023, CarePlus Medicare Advantage supplemental dental benefits are provided through the Florida GoldPlus Dental Network.
Dental plans vary. Humana MyOption optional supplemental benefits (OSB) plans, for example, are only available to members of certain Humana Medicare Advantage (MA) plans. Members of Humana plans that offer OSBs may enroll in OSBs throughout the year. Benefits may change on January 1 each year.
Some MA plans may also have built-in dental benefits, called mandatory supplemental benefits (MSB).When you enroll in a Humana MA plan that shows available MSB dental coverage, and you chose not to purchase an OSB dental plan, you'll automatically have access to the MSB dental coverage built into your plan, with no additional premium charge.
Your Evidence of Coverage outlines what OSB and MSB dental options are available under your Humana MA plan.
To access your Medicare Dental Benefits, members can view the Humana Medicare Advantage Benefit Descriptions to locate the benefits listed under their DEN number. Each dental plan can be identified by its unique 3-digit dental (DENxxx), which is found on the back of your Humana Medicare Advantage member ID card.
To find an in-network dentist
We recommend using the language below when making an appointment or visiting your dentist:
“My dental benefits are included in my Humana Medicare Advantage plan and are not considered separate dental insurance. These benefits are provided by dentists in the Humana Dental Medicare PPO Network (or in the case of Florida, indicate that the network is the Florida GoldPlus Dental network.)”
If your DENxxx plan offers out-of-network benefits,
Medicare Advantage members do not get a separate card for dental benefits. The plan name in green only applies to medical benefits. Dental benefits are detailed on the back of the card.
On the back of the card, the letters DEN plus a 3 digit number (such as DEN016) indicates the member’s specific dental plan.
Medicare Advantage members do not get a separate card for dental benefits. The plan name in green only applies to medical benefits. Dental benefits are detailed on the back of the card.
On the back of the card, the letters DEN plus a 3 digit number (such as DEN016) indicates the member’s specific dental plan.