Payments information

Humana supports health care providers' administrative needs with electronic tools and resources from electronic claim submission to online self-service functionality. Improving an office's electronic capabilities can improve cash flow, reduce administrative expenses and improve operational efficiency.

If you would like assistance with any of our electronic resources, please send an email to or call Humana Customer Care at 1-800-4 HUMANA (1-800-448-6262).


Payment collection resources
Learn about Humana's benefit estimator and real-time adjudication.

Humana Access Visa Debit Card
The card can be used to pay for covered expenses out of an eligible member's account.

Billing for home health services
Health care providers without Humana Medicare contracts must submit all home health services claims on Form CMS 1450 (or the electronic transaction equivalent). Claims submitted on Form CMS 1500 (or the electronic transaction equivalent) will be rejected, and the health care provider will be required to resubmit the charges on Form CMS 1450.

Electronic submission of claims and other options to help providers with improved cash flow

Electronic Submission Information

Humana encourages providers to submit their claims electronically.

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Newsletter and tools for health care providers to save time, increase efficiency and productivity

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News and tools that make it easier to do business with us.

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Claim & Encounter Addresses

View a list of addresses for providers to default to when submitting paper claims to Humana.

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