Humana's benefit estimator is a secure Web tool you can use to create a personalized estimate of a patient's payment responsibility. The estimate is specific to the provider and treatment/service and based on a real-time snapshot of the patient's benefits. This facilitates financial discussions between you and your patients so that payment arrangements can be made at the time of service.
To take advantage of this tool, log into the secure provider website on Humana.com or Availity.com, using your user ID and password. Then, follow these instructions:
- Choose the “Eligibility & Benefits” icon.
- Select your provider group.
- Look up the member using the “Eligibility Search” screen.
- When you see the member’s “Coverage Detail” screen, select the “Benefit Estimator” button at the top or bottom of the page.
- Select “Eligibility and Benefits” in the left column.
- Choose the “Eligibility and Benefits Inquiry” link.
- Fill out the “Eligibility & Benefits Inquiry” screen.
- Select the “Patient Cost Estimator” button at the top of the screen.
For more information about this or other Web tools, please send an email to eBusiness@Humana.com.