You can access the member summary through the secure portals at Humana.com/providers or Availity.com (registration required). Summaries also are available through electronic medical records systems.
If you have questions about the Humana Member Summary, you may:
The information contained in the member summary is not a medical report, nor is it intended to be a complete record of a patient's health information. Certain information may have been intentionally suppressed due to its sensitivity, including information regarding psychiatric conditions, substance abuse, HIV/AIDS, sexually transmitted diseases and abortion. The health record may contain errors.
Health care providers are encouraged to use their professional judgment to verify this information and not to rely exclusively on this information to treat their patients. Diagnosis information is powered by Humana's clinical rules engine.