Provider self service

Provider self-service online

Health care providers who want to work with Humana online can register for the Availity Web Portal at no cost. This multipayer portal allows you to interact securely with Humana and other participating payers without learning to use multiple systems or remembering different user IDs and passwords for each payer.

Register now

Registering for the Availity Web Portal gives you access to manage claims, check credentialing status, update demographic details, update a roster, and complete other transactions online at a time that’s convenient for you. At this time, the online authorization feature through Availity is not available for Behavioral Health authorizations. Please continue using (link opens in new window) for online authorizations.

Training opportunities

Both Humana and Availity offer an overview of the Availity Web Portal and Humana-specific tools. While these sessions cover similar content, the Availity-led workshops offer a more in-depth look at Availity’s services. Review the training schedules below to see what works best with your calendar.

Help is available

For help with registration, call Availity Client Services at 1-800-AVAILITY (1-800-282-4548). Assistance is available Monday through Friday from 8 a.m. to 7 p.m. Eastern time (excluding holidays).

Questions for Humana may be emailed to

For more information, review frequently asked questions about Humana and the Availity Web Portal.

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