The PAA is responsible for:
- Setting up new users.
- Determining user security levels.
- Assigning or removing existing users’ access to specific tools.
- Revoking or reactivating user accounts.
- Submitting security changes for an organization’s Humana.com account.
To manage user accounts, the PAA can sign in to Humana.com’s secure portal and click the “Security Administration” link in the upper right corner of the page.
To request the name of your organization’s PAA, please call Humana’s Web specialists at 1-877-845-3480. Assistance is available Monday through Friday from 8 a.m. to 7 p.m. Eastern time.