Cardiac catheterization

Preauthorization for outpatient diagnostic cardiac catheterizations is administered by HealthHelp, a nationally recognized radiology benefit management organization. The terms prior authorization, precertification, preadmission, preauthorization and notification are all used to refer to the preauthorization process.

Submitting preauthorization requests

Preauthorization for cardiac catheterization procedures is required for all commercial and most Medicare members. Puerto Rico members are exempt from the requirement. For Medicare Advantage (MA) Private Fee-for-Service (PFFS) plans, notification is requested, not required.

Exclusions from the preauthorization requirement include:

  • Puerto Rico commercial and MA members
  • Florida MA HMO and Medicaid HMO members
  • Ochsner commercial and MA HMO members
  • Health Care Partners commercial and MA HMO members
  • Chicago risk and delegated providers

Submit a request by phone
1-866-825-1550
Available 7 a.m. to 7 p.m. CST, Monday through Friday and 9 a.m. to 4 p.m., Saturday.

Submit a request online
Health care providers may submit an online request via HealthHelp's RadConsult online program.

Questions

Questions about prior authorization for cardiac catheterization may be directed to RadConsult program support at 1-800-546-7092. Assistance is available Monday through Friday from 7 a.m. to 7 p.m. and Saturday from 9 a.m. to 4 p.m. CST.

Email: rcsupport@healthhelp.com

Additional resources

Humana Cardiology Benefit Management
Learn more about this program and the patient information required when requesting preauthorization or providing notification.
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