Chemotherapy new century cincy

Chemotherapy – New Century Health

The Humana Oncology Quality Management Program, founded on evidence-based care standards, utilizes a counseling model within traditional preauthorization management for chemotherapeutic drugs, symptom-management drugs and supporting agents. This program is administered by New Century Health for Humana commercial, Medicare Advantage (MA) and some administrative-services-only members in the following states:

  • Alabama
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Idaho
  • Iowa
  • Illinois
  • Indiana
  • Kansas
  • Kentucky
  • Louisiana
  • Michigan
  • Minnesota
  • Mississippi
  • Missouri
  • Montana
  • Nebraska
  • Nevada
  • New Mexico
  • North Carolina
  • North Dakota
  • Ohio
  • Oklahoma
  • Oregon
  • South Carolina
  • South Dakota
  • Tennessee
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

In addition, New Century Health administers this program for Medicaid members in Illinois.

The terms prior authorization, precertification, preadmission, preauthorization and notification all are used to refer to the preauthorization process. For MA private fee-for-service (PFFS) plans, notification is requested, not required.

Submitting preauthorization requests

Choose from the following options to submit a request for preauthorization: 

  • Initiate an online preauthorization request by logging on to New Century Health’s website at Enter your username and password. If you have not yet received a username and password, please call New Century Health at 1-855-427-1372, option 5.
  • Contact New Century Health’s intake coordinator department at 1-855-427-1372, option 5, to submit a request by phone. Assistance is available Monday through Friday between 8 a.m. and 8 p.m. Eastern time.
  • Indiana authorization request form (761 KB) – Physicians and other clinicians in Indiana may use this form to submit authorization requests for their Humana-covered patients. Instructions are included on the form. Once complete, please fax it to New Century Health at 1-877-624-0611. Include supporting clinical documentation (e.g., medical records, progress notes, lab reports, radiology studies, etc.) with your fax form.


Questions about this program may be directed to New Century Health.

Phone: 1-855-427-1372, option 5

Available Monday through Friday from 8 a.m. to 8 p.m. Eastern time