Submitting authorization and referral requests online can result in easier transactions and faster response times. Our online system offers you the ability to:
- Create your own favorites lists (service types, procedures and diagnosis codes) for faster data entry.
- Use the quick-print feature and place copies of referral and authorization documents in the patient's chart or send them to the "referred to" provider.
- Check the status of your authorization inquiry and attach records to the authorization.
To access Humana's authorization and referral tool:
- Log into the secure provider portal from the Humana.com home page.
- Select “Referral & Authorization Submission” under the “Quick Access” heading.
- Begin your submission by selecting an authorization type (inpatient or outpatient) and completing the member information pop-up box.
See our Web-based training schedule for upcoming training sessions about this tool or send an email to firstname.lastname@example.org for assistance.