Benefit Estimator provides valuable information for health care providers

 

Humana’s Web tools are designed to give health care providers a fast, direct way to work with Humana. In fact, Humana uses feedback from health care providers to develop new tools.

The Benefit Estimator is a new Web tool that helps health care providers build an estimate of a patient’s payment responsibility, specific to the health care provider and treatment or service, based on a real-time snapshot of the patient’s benefit plan. It’s a direct and time-saving tool that gets vital information to health care providers and their patients. Now live on the secure provider websites at Humana.com and Availity.com (registration required), the Benefit Estimator:

  • Offers a Web-based, real-time benefit estimation tool – no phone call needed
  • Provides highly accurate payment estimates for Humana-covered patients for specific medical services
  • Facilitates financial discussions between health care providers and their patients so that payment arrangements can be made at the time of service
  • Helps patients understand their financial obligation, increasing potential for payment of out-of-pocket expenses
  • Available 24 hours a day, seven days a week

You can take advantage of this new Web tool by logging into the secure provider website on Humana.com or Availity.com using your user ID and password. The tool is accessible on the Eligibility and Benefits Inquiry screen (Humana) or Eligibility and Benefits Summary Results screen (Availity).

For more information about Humana’s Web tools, please contact a Humana e-Business consultant at 1-877-260-7360 or deployment@humana.com.