In June 2015, Humana’s prescription mail-order pharmacy service, RightSource, will be renamed Humana Pharmacy. Other than the name, nothing is changing. Humana Pharmacy will continue RightSource’s service of shipping a three‐month supply of maintenance medications to patients by mail. The high level of service, commitment, quality and affordable costs will be the same that our customers and their prescribers have come to expect.
Humana is informing its members of the name change via packaging inserts with their current prescriptions, with letters and emails and digitally with posts on myhumana.com (registration required) and Humana.com. Prescribers may have patients come to them with questions about the change. It’s for this reason that Humana is making prescribers aware that RightSource pharmacy will soon be known simply as Humana Pharmacy.
Why change the name?
RightSource has experienced years of successful growth as Humana’s mail-order pharmacy; however, many still are not aware of the service and the convenience and potential savings it provides. Also, many members are not aware that RightSource is, in fact, fully owned by Humana. As a result, members are hesitant to use the service, thus missing out on the potential savings and convenience RightSource provides. RightSource already is the “Humana Pharmacy” – this name change simply makes it official.
How does Humana Pharmacy (formerly RightSource) benefit prescribers and their patients?
Humana recognizes that patients must determine which pharmacy will best meet their prescription needs and that physicians play a role in their decision. Some of the features Humana Pharmacy offers are:
How to find Humana Pharmacy in e-prescribing software
Beginning in April, Humana will begin to gradually transitioning the RightSource name to Humana Pharmacy to help prescribers find Humana Pharmacy/Rightsource in their e-prescribing software. The switch to the name Humana Pharmacy will be complete in September 2015. The following timeline details how Humana Pharmacy will display in e-prescribing software:
The e-prescribing process itself has not changed. The only change a prescriber will notice is the name listed in his or her e-prescribing software, as noted above.
For more information about Humana Pharmacy/RightSource, prescribers can call
1‐800‐379‐0092, Monday through Friday, 8 a.m. to 11 p.m., and Saturday, 8 a.m. to 6:30 p.m. Eastern time.