RightSource® Specialty Pharmacy

RightSource Specialty, a Humana-owned pharmacy, provides a "total health" approach for its customers that integrates both their pharmacy and medical needs. This "total health" approach can reduce expenses for your patients. RightSource Specialty Pharmacy manages specialized therapies developed for chronic or complex illnesses, and its pharmacy plan of care offers your patients clinical and educational services customized to their individual needs and your treatment goals.

Humana recognizes that your patients must determine which pharmacy can best serve their interests and needs. Below are some of the benefits RightSource Specialty Pharmacy offers its customers and their physicians.

Convenience and service

RightSource Specialty Pharmacy offers these services for prescribers:
  • Quick order placement by fax, phone or e-prescription
  • Updates on patients' referral status for select medication therapies
  • A "need-by date" refill process that eliminates medication surpluses while ensuring patients have their medications when needed
  • Support for many complex therapies, including hemophilia, immune deficiency, oncology and hepatitis C
  • Prescription accuracy and safety protocols that include our utilization management program, which verifies medications meet manufacturer and Humana dosing guidelines
  • Billing experts to help you with coverage administration

You and your patients will be supported by a clinical team consisting of nurses and pharmacists who specialize in your patients' medications and conditions.

RightSource Specialty Pharmacy offers your patients the following services:
  • Need-based financial assistance: When patients express a financial need, RightSource Specialty Pharmacy staff connects them to financial support programs offered by drug manufacturers and foundations. About 50 percent of Humana members who use RightSource Specialty receive financial support from these programs.
  • Education on medication side effects and how to minimize their impact
  • Medication adherence monitoring and coaching
  • Monitoring of proper medication dosing by checking lab results and contraindications and performing a full medication review
  • Disease education
  • Injection training
  • Behavioral health assessments to screen your patients for depression
  • 24-hour availability of pharmacists to answer patients' questions
  • Shipping to the location of your patients' choice, including their home, workplace or physician's office

Three convenient ways to prescribe:

  • Select "RightSource Specialty Pharmacy" in your e-prescribing software.
  • Call RightSource Specialty at 1-800-486-2668.
  • Fax the appropriate medication order form to 1-877-405-7940. RightSource Specialty will only accept faxes from prescribers.

For more information

If you have questions about its services, call RightSource Specialty at 1-800-486- 2668. Specialty care coordinators are available Monday through Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 6 p.m. EST.

Patients with Humana coverage should refer to their plan benefit information to verify their specialty pharmacy benefit.

RightSource Specialty Flier
Download the RightSource Specialty flier for more information about our services.
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