Right Source Rx

Mail delivery from Humana Pharmacy

Humana Pharmacy offers secure mail-delivery pharmacy services that focus on accuracy, safety, convenience and service.

Humana Pharmacy sends a three-month supply of maintenance medications to Humana members’ homes.

Humana recognizes that members have the sole discretion to choose their pharmacy. Please use your independent medical judgment when advising patients regarding pharmacy choices. Other pharmacies are available in Humana’s network. Prescription drug plan members should refer to their plan benefit information to verify their pharmacy mail-order benefit.

Here are some benefits offered by Humana Pharmacy.

Accuracy and safety

  • Two Humana Pharmacy pharmacists review each prescription for accuracy and possible drug-to-drug and drug-to-disease interactions.
  • Pharmacists compare each filled prescription to a drug catalog photo. Barcoding, radio frequency identification (RFID) and advanced technology reduce the chances of errors when medication orders are filled and when they are shipped.
  • Humana Pharmacy uses foil-sealed containers to prevent tampering.

Potential cost savings

Depending on your Humana-insured patients’ health plans, Humana Pharmacy may help reduce their prescription drug costs. A deductible may apply.

Integrated service

  • Humana Pharmacy lets patients know the status of their orders via email or phone. It also notifies patients when their prescriptions are ready to be refilled.
  • Health care providers can speak with a pharmacist or technician when questions arise.

Three convenient ways to prescribe with Humana Pharmacy

If your patients choose Humana Pharmacy, you can submit their prescriptions by these methods:

Electronically – If you have electronic prescribing capabilities, you can transmit your patient's three-month-supply prescription directly to Humana Pharmacy. Simply choose "Humana Pharmacy" from the list of available pharmacies.

Electronic prescribing with Humana Pharmacy flier - English (127 KB)

By fax – Fax the physician fax form to 1-800-379-7617. Humana Pharmacy will accept faxes only from health care providers.

Physician fax form - English (80KB)
Physician fax form - Spanish (80KB)

By phone – Call Humana Pharmacy at 1-800-379-0092 Monday through Friday, 8 a.m. to 11 p.m. Eastern time; and Saturday, 8 a.m. to 6:30 p.m. Eastern time.

Medicare patient consent: If your Medicare patient is new to using Humana Pharmacy, please ask him or her to call 1-800-379-0092 to consent to the shipment of new prescriptions submitted by your office. The Centers for Medicare & Medicaid Services requires mail-delivery pharmacies to obtain Medicare member permission prior to shipment of new prescriptions sent to Humana Pharmacy by a prescriber.

Questions about Humana Pharmacy?

Call Humana Pharmacy at 1-800-379-0092 with questions. Health care providers who use a TTY should call 711.

Representatives are available Monday through Friday, 8 a.m. to 11 p.m., Eastern time; and Saturday, 8 a.m. to 6:30 p.m., Eastern time.

For additional information on why Humana Pharmacy may be a good option for your patients, please download the overview flier.

Humana Pharmacy overview flier for healthcare providers - English (3.94 MB)