Right Source Rx Speciality

Humana Specialty Pharmacy

Humana Specialty Pharmacy provides a “total health” approach for your patients. This approach integrates their pharmacy and medical needs and may help reduce their health care costs.

Humana Specialty Pharmacy manages therapies for chronic and complex illnesses. Patients receive clinical and educational services customized to their individual needs and your treatment goals.

Humana recognizes that members have the sole discretion to choose their pharmacy. Please use your independent medical judgment when advising patients regarding pharmacy choices. Other pharmacies are available in Humana’s network. Prescription drug plan members should refer to their plan benefit information to verify their pharmacy mail-order benefit.

Here are some of the benefits Humana Specialty Pharmacy offers its customers and their physicians.

Convenience and service

Humana Specialty Pharmacy offers these services for prescribers:

  • Quick order placement by fax, phone or e-prescription
  • Updates on patients' authorization status for select medication therapies
  • A "need-by date" refill process that helps eliminate medication surpluses while also helping to ensure patients have their medications when needed
  • Support for many complex therapies, including hemophilia, immune deficiency, oncology and hepatitis C
  • Prescription accuracy and safety protocols that include a utilization management program. This verifies that medications meet manufacturer and Humana dosing guidelines
  • Billing assistance to help you with coverage questions

You and your patients will be supported by a clinical team consisting of nurses and pharmacists who specialize in your patients' medications and conditions.

Humana Specialty Pharmacy offers your patients the following services:

  • Need-based financial assistance: When patients express a financial need, Humana Specialty Pharmacy staff connects them to financial support programs offered by drug manufacturers and foundations. If patients are eligible, then these programs may help cover the costs of their specialty medicines. About 50 percent of Humana Specialty Pharmacy patients receive some type of financial support from these programs, according to financial assistance information calculated by Humana Specialty Pharmacy that is based on the amount billed to and paid by manufacturer and charitable financial assistance programs.
  • Education on medication side effects and how to minimize their impact.
  • Medication adherence monitoring and coaching.
  • Monitoring of proper medication dosing by checking lab results and contraindications
  • Disease education.
  • Injection training.
  • 24-hour availability of pharmacists to answer patients' urgent or clinical questions.

Three convenient ways to prescribe:

  • Select "Humana Specialty Pharmacy" in your e-prescribing software.
  • Call Humana Specialty Pharmacy at 1-800-486-2668 Monday through Friday, 8 a.m. to 11 p.m. Eastern time; and Saturday, 8 a.m. to 6:30 p.m. Eastern time.
  • Fax the appropriate medication order form to 1-877-405-7940. Humana Specialty Pharmacy will accept faxes only from prescribers.

For more information

If you have questions about its services, call Humana Specialty Pharmacy at 1-800-486-2668. Specialty care coordinators are available Monday through Friday, 8 a.m. to 8 p.m., and Saturday, 8 a.m. to 6 p.m. Eastern time.

Patients with Humana coverage should refer to their plan benefit information to verify their specialty pharmacy benefit.

Humana Specialty Pharmacy flier
Download the Humana Specialty Pharmacy flier for more information about our services.
Humana Specialty Pharmacy flier – English (5.68 MB)