Typically, a discharge nurse or Humana At HomeSM care manager enrolls the patient in the program and orders appropriate meals. Meals are provided by a Humana vendor and delivered by FedEx or UPS. Post-discharge meals must be ordered within 30 days of the patient’s post-discharge date. The number of meals provided depends on the patient’s plan benefits. There may be a limit to how many times the benefit can be used each year.
Patients who are eligible for the chronic-condition meals program receive 20 meals designed to support their special dietary needs. Patients with multiple conditions can receive 20 meals per eligible condition during the plan year. Eligible conditions may include congestive heart failure, coronary artery disease and diabetes.