Quality resources

Humana has developed the following resources to help physicians and clinicians navigate quality initiatives.

A physician helps a patient decide health options.

State and federal governments are increasingly moving toward a healthcare industry driven by quality. Healthcare practitioners have likely noticed increased activity among Medicare Advantage payers regarding quality initiatives.

Quality Improvement (QI) program

Humana's Quality Improvement (QI) program includes clinical care, preventive care and member services.

Healthcare providers may obtain a written QI program description by calling  1-800-4HUMANA (1-800-448-6262). We welcome healthcare practitioners’ input regarding our QI program.

Feedback can be provided in writing to the following address:
Humana Quality Management Department
321 W. Main St., WFP 20
Louisville, KY 40202

Sample screenings letter

Humana has developed a tool physicians can use to help Medicare patients keep current with their tests. The sample screenings letter provides a checklist of the recommended health screenings and tests for Medicare members, including preventive screenings, tests for respiratory and cardiovascular conditions and diabetes care.

Physicians can:

  1. Download and customize the letter for their letterheads, their communication styles and patients' needs
  2. Distribute it to their Medicare patients, regardless of the patients' health benefits plan membership

Download the sample screenings letter , PDF opens new window

Additional practitioner resources