Provider training materials

Compliance requirements for healthcare providers

Humana and the state of Illinois require all entities that participate with dual Medicare-Medicaid plans and Medicaid plans—including those contracted with subsidiaries—complete the following training materials:

  • Cultural competency training
  • Health, safety and welfare education training
  • Medicaid provider training
  • Humana orientation training
  • Compliance and fraud, waste and abuse training

Frequently asked questions and answers

The document below provides additional information regarding the compliance requirements.

Compliance Requirements for Healthcare Providers – Frequently Asked Questions, PDF opens new window

Availity.com instructions

This document covers how to register, create a new user, assign a compliance business function to another user, update an organization Tax Identification Number (TIN) and complete requirements on Availity.com, opens new window.

How to Complete the Training Requirements via Availity.com, PDF opens new window

If your organization is unable to register on Humana.com, opens new window or Availity.com, opens new window, refer to the following document:

Training Requirements for Healthcare Providers Who Are Unable to Register Online, PDF opens new window

Social Determinants of Health (SDoH)

Addressing Social Determinants of Health (SDOH) Physician Quick Guide, PDF opens new window

Food Insecurity SDOH Physician Quick Guide, PDF opens new window

Loneliness and Social Isolation SDOH Physician Quick Guide, PDF opens new window

Transportation SDOH Physician Quick Guide, PDF opens new window

Additional Training Materials

Cultural competency program for Illinois, PDF opens new window

Health, safety and welfare education training, PDF opens new window

Humana Medicaid provider training, PDF opens new window

Humana Medicaid provider orientation training, PDF opens new window