It’s time for your patients with Medicaid to renew their Medicaid coverage
Illinois is checking to make sure Medicaid recipients in Illinois are still eligible for Medicaid coverage, and the Illinois Department of Healthcare and Family Services is asking all providers who care for Medicaid recipients in Illinois to reinforce the importance of completing the renewal process.
To help make sure your patients with Medicaid coverage don’t accidentally lose their coverage and benefits, please remind them to:
- Visit the
application for benefits eligibility page, sign in to their account and select Manage My Case.
- Verify your mailing address under Contact Us, which will display as an option after they sign in to their account.
- Locate their due date (the “redetermination” date) in their Benefit Details. They can opt in for text and email alerts about their renewal date by Account Management tab under Manage your communications preferences.
Everyone’s renewal date is different, so it is critical that Medicaid recipients in Illinois get ready to renew.
Members will receive renewal information in the mail about 1 month before their renewal date. They must complete and return it right away. They can
For help with their renewal, members can call 800-843-6154.
Humana Gold-Plus Integrated® Medicare-Medicaid plan statewide expansion
Humana is pleased to announce that the Centers for Medicare & Medicaid Services (CMS) and the state of Illinois approved the expansion of the Illinois Medicare-Medicaid plan effective July 1, 2021.
Introducing CenterWell Pharmacy
On June 11, 2022, Humana Pharmacy® became CenterWell Pharmacy™. This name change reflects the pharmacy’s commitment to put your patients at the center of all it does. This brand change also applies to Humana Specialty Pharmacy®, which became CenterWell Specialty Pharmacy™.
Updated skilled nursing facility retro rate letter process
Please send us any state-issued updated IL MMAI skilled nursing facility (SNF) retro rate letters as soon as you receive them to us for processing.