Required annual trainings for healthcare providers

The Centers for Medicare & Medicaid Services and state Medicaid contracts mandate that all Humana-contracted physicians and other healthcare providers complete specific compliance-related trainings each calendar year. Required annual trainings include:

  • Compliance Requirements for Healthcare Providers
  • Cultural Competency Training
  • Health, Safety and Welfare Education Training

Healthcare providers can complete the Compliance Requirements for Healthcare Providers at Availity®, opens in new window (registration required) or manually using the Training Requirements for Healthcare Providers Who Are Unable to Register, PDF opens in new window link. Please refer to the following for more information:

Compliance Requirements for Healthcare Providers – Frequently Asked Questions and Answers, PDF opens in new window

How to complete the training requirements via Availity.com, PDF opens in new window

Training Requirements for Healthcare Providers Who Are Unable to Register, PDF opens in new window

Healthcare providers must complete the Cultural Competency Training and Health, Safety and Welfare Education Training each year by using the below documents:

Cultural Competency Training, PDF opens in new window

Health, Safety and Welfare Education Training, PDF opens in new window

Additional training materials for healthcare providers

Closing HEDIS Measure Care Gaps via Telemedicine, PDF opens in new window

2021 KY Medicaid Orientation and Training Module, PDF opens in new window

Medicaid Well-Child Visit and EPSDT Information for Physicians, PDF opens in new window

Medicaid Well-Child Visit and EPSDT Provider Training, PDF opens in new window

Relias: Addressing unique enrollee needs

Humana Healthy Horizons™ in Kentucky providers have access to Relias—a web-based library available through your secure Availity account.

Through Relias, you can explore topics like:

  • Addiction
  • Behavioral health
  • Integrated care
  • Mental health

To access the Relias library, please:

  • Sign in to your Availity account
  • Select Humana under the Payer Spaces tab
  • Select the Resources tab
  • Select Relias Behavioral Health Training

These behavioral health-focused training modules provide integrated information to support comprehensive care and address unique member needs. The extensive Relias library is comprised of courses designed to improve the likelihood of success in the emerging value-based healthcare delivery system. You also can earn continuing education credits by completing these courses.

For more information, please call Provider Services at 800-444-9137, Monday – Friday, 8 a.m. – 6 p.m., Eastern time.

Social determinants of health

Social determinants of health (SDOH) affect a wide range of health functions, quality-of-life outcomes, and risk. SDOH includes, but is not limited to:

  • Employment and working conditions
  • Food insecurity
  • Housing quality and instability
  • Income and social status
  • Loneliness and social isolation
  • Physical inactivity
  • Transportation

Addressing social health needs alongside clinical needs improves the whole-person health of your patients. The following resources may help you identify, screen for, and address SDOH in your patients:

Addressing Patients’ Social Health Needs – ICD-10-CM SDOH Codes Included, PDF opens in new window

Act on Your Data – PRAPARE Chapter 9, PDF opens in new window

Food Insecurity SDOH Physician Quick Guide, PDF opens in new window

Loneliness and Social Isolation SDOH Physician Quick Guide, PDF opens in new window

SDOH Physician Quick Guide, PDF opens in new window

Transportation SDOH Physician Quick Guide, PDF opens in new window