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Behavioral health provider tool kit

We make available below topic-specific information you can share with your patients; resources for treating patients with a substance use disorder; level of care certification information; screenings, such as for a substance use disorder, or to identify potential health risks during and after a pregnancy; and toolkits from Mental Health America. We hope you find the below resources useful as you treat and support your patients.

Doctor speaking to young male patient in exam room

Topic-specific information sheet

Substance use/addiction treatment

Addiction can affect people of all ages and walks of life. Drug and alcohol use can lead to substance use disorder (SUD), a disease that chemically alters a person’s brain, making it difficult to quit using substances, despite understanding the harmful effects. Substance use disorder can cause significant impairment, including health problems, disability and difficulty meeting work, school and home obligations, according to the Substance Abuse and Mental Health Services Administration (SAMHSA).

Humana strives to provide members with substance use services that can assist in recovery and support health in all areas of their life.

Learn more about substance use/addiction treatment, PDF

Access the American Society of Addiction Medicine (ASAM) criteria , PDF

Learn more about ASAM levels of care , PDF

Treating substance use disorder in older adults

SAMHSA makes available guidance in the latest evidence-based screening and assessment approaches, interventions, and services for substance use. It is intended for behavioral health services providers, healthcare professionals, older adults, and people significant in the lives of these adults.

Access the SAMHSA Treating Substance Use Disorder in Older Adults treatment improvement protocol , PDF

Opioid Risk Tool

The Opioid Risk Tool (ORT) is a brief, self-report screening tool designed for use with adult patients in primary care settings to assess risk for opioid misuse among individuals prescribed opioids for treatment of chronic pain. The ORT can be administered and scored in less than 1 minute and has been validated in male and female patients but not in non-pain populations.

Access the ORT, PDF

Addiction-related screenings

Maternal health-related screenings

Other screenings


Mental Health America Mental Health Month toolkit

Mental Health America’s Mental Health Month toolkit provides free, practical resources to introduce mental health topics like recognizing warning signs, knowing the factors that can lead to mental health conditions, maintaining mental wellness, and seeking help for mental health.

Access the Mental Health America Mental Health Month Toolkit , PDF

Mental Health America Black, indigenous, and People of Color Toolkit

Mental Health America’s Black, Indigenous, and people of color (BIPOC) toolkit includes information and resources for specific BIPOC communities, calls to action, worksheets, and general resources for BIPOC individuals.

The term “BIPOC” is more recent and intentionally places Black and Indigenous communities apart from people of color as a way to acknowledge the unique characteristics and heightened inequities of these groups.

Mental Health America’s Black, Indigenous, and people of color (BIPOC) toolkit includes information and resources for specific BIPOC communities, calls to action, worksheets, and general resources for BIPOC individuals.

  • American Indian/Alaska Native
  • Arab/Middle Eastern/Muslim/South Asian
  • Asian American/Pacific Islander
  • Black/African American
  • Latino/Latina /Hispanic
  • Multiracial

In this toolkit, Mental Health America lists specific cultural groups, including:

Access the Mental Health America Black, Indigenous, and People of Color Toolkit, PDF

Level of care certification by CARF International

The Commission on Accreditation of Rehabilitation Facilities (CARF) is an independent, nonprofit organization focused on advancing the quality of services providers use to yield best possible outcomes. CARF provides accreditation services worldwide at the request of health and human service provider.

Level of care certification by CARF is the only program of its kind to independently assess and verify the ability of providers to deliver substance use disorder treatment services to adults consistent with the levels of care described in The ASAM Criteria®.

Learn more about level of care certification , PDF

Looking for help?

Compliance requirements

Review and complete required annual compliance training modules.

Documents and forms

Find the documents and forms you need, including your Provider Manual.

Contact us

If you have questions, find the number you need to get help and support.