In partnership with the Louisiana Department of Health (LDH), we will work with our provider network to serve our members in Louisiana and help them reach their health goals and get the right care in the right place at the right time.
All providers are required to have an active Medicaid ID number. If you do not have a Medicaid ID number, please visit the
LDH sent all current providers a letter explaining the process for enrollment with instructions. Providers will need several data elements from this letter to complete their enrollment, including their Louisiana provider ID, National Provider Identifier (NPI), city, state, and ZIP code.
A provider who does not have this letter or this information can email
Reprinted letter requests will only be accepted by email. No other form of submission is accepted. Providers will receive a confirmation email from Gainwell Technologies when the submission is received. That email will include an anticipated turnaround time for the response.
Join the Humana Healthy Horizons in Louisiana network
To join the Humana Healthy Horizons® in Louisiana network:
Step 1: Review this important information
Step 2: Complete the appropriate online application form
After you apply
After you submit your online application, we will:
- Review your application and contact you for additional or clarifying information
- Contact you to initiate a participating agreement
- Ask you to:
- Review the participating agreement
- Sign and return it to us
Credentialing may be required before an agreement becomes effective. We may ask you to submit additional information to complete credentialing. Once credentialing is complete, you will:
- Get a copy of the contract, which will be signed by a Humana representative
- Learn your effective date with Humana
Our contracted providers get:
- Ongoing support and learning opportunities
- Timely and efficient claims processing
- Access to digital tools to help enhance patient care
Join our dental network
DentaQuest administers the Humana Healthy Horizons in Louisiana dental plan. To join our dental network:
- Register with DentaQuest for Humana using:
DentaQuest provider portal
- The Humana DentaQuest provider phone line at 1-800-508-6785 Monday – Friday, from 7 a.m. – 7 p.m.
Existing DentaQuest providers who want to join the Humana Healthy Horizons in Louisiana dental network can contact their DentaQuest representative for more information.
For additional information about joining our network:
- Call: 1-800-448-3810 (TTY: 711) , Monday – Friday, 7 a.m. – 7 p.m.