Addressing unique member needs

We make available training materials to providers in our network.

Relias

Humana Healthy Horizons® in Louisiana providers have access to Relias—a web-based library available through your secure Availity account.

Through Relias, you can explore topics like:

  • Addiction
  • Behavioral health
  • Integrated care
  • Mental health

To access the Relias library, please:

  • Sign in to your Availity account
  • Select Humana under the Payer Spaces tab
  • Select the Resources tab
  • Select Relias Behavioral Health Training

These behavioral health-focused training modules provide integrated information to support comprehensive care and address unique member needs. The extensive Relias library offers courses designed to improve the likelihood of success in the emerging value-based healthcare delivery system. You also can earn continuing education credits by completing these courses.

Learn more about Relias training, PDF

Behavioral health standardized basic training modules for unlicensed providers

The Louisiana Department of Health (LDH) Office of Behavioral Health (OBH) developed standardized basic training modules for unlicensed providers and direct care staff as an introduction to the key concepts they must be familiar with and competencies they must demonstrate prior to rendering specialized behavioral health services to Medicaid recipients in Louisiana and the Coordinated System of Care (CSoC).

These trainings cover several topics, including:

  • Serious mental health illness and emotional behavioral health disorders
  • Crisis intervention
  • Suicide and homicide precautions
  • An overview of the system of care
  • Cultural linguistic competency
  • Treatment planning

After completing the required trainings, you must complete and submit an attestation of completion, PDF

Learn more about and complete the required trainings for unlicensed providers

Community training schedule

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Compliance requirements

Review and complete required annual compliance training modules.

Documents and forms

Find the documents and forms you need, including your Provider Manual.

Contact us

If you have questions, find the number you need to get help and support.