At the recommendation of the Louisiana Department of Health, Humana Healthy Horizons in Louisiana and all other MCOs providing coverage for Louisiana residents eligible for Medicaid have developed a standardized Provider Quality Monitoring Tool.
This unified approach will ensure elements required from providers are universal among the MCOs. All MCOs will offer trainings throughout the year to ensure providers stay current on updates and revisions made in the Provider Quality Monitoring Tool.
During the training sessions, providers can ask questions about the updates and revisions. Although different MCOs offer the training sessions, the information provided is applicable to all MCOs. You do not have to be contracted with the hosting MCO to attend the training.
The schedule linked below includes information about the MCO hosting the training in each month, the topic, as well as links for you to use to register for Humana-led trainings.
After registering, you will receive details about the training.
View the schedule for the Provider Quality Monitoring Tool Training, PDF