Florida Medicaid Coronavirus (COVID-19)

Humana Florida Medicaid continues to closely monitor COVID-19. To support you in the care of your patients, and to make working with us simpler, we have streamlined our processes related to COVID-19.

gloved hands of doctor holding patient’s hand

Telemedicine

To promote patient and physician safety, we updated our telemedicine policy.

Florida Medicaid: Well-Child Visits Provided via Telemedicine During the COVID-19 State of Emergency – Effective May 29, 2020, PDF opens new window

Florida Medicaid: Telemedicine Guidance for Medical and Behavioral Health Providers, Therapy (Occupational, Physical, and Speech-Language Pathology) Services, and Early Intervention Services, PDF opens new window

We will review and may revise our telemedicine policy based on Agency for Health Care Administration (AHCA) requirements.

Humana Florida Medicaid members can have a telemedicine visit with a doctor 24/7 through the Amwell website, opens new window or mobile app. For more information, please see our 24/7 Amwell Telemedicine flyer, PDF opens new window.

Administrative updates

In response to COVID-19, Humana is making real-time updates to our processes so we can better serve and support our physicians.

Florida Medicaid: COVID-19 Laboratory Testing: New Procedure Codes, PDF opens new window

Florida Medicaid: COVID-19 Vaccine Administration, PDF opens new window

Florida Medicaid: Updates to the Coverage and Reimbursement of COVID-19 Vaccines, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Skilled Nursing Facility, Home Health, and Long-Term Acute Care Authorization Reinstatement - August 19, 2020, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Skilled Nursing Facility, Home Health, and Long-Term Acute Care Authorization Suspension through August 15, 2020, PDF opens new window

Florida Long-Term Care (LTC) COVID-19 State of Emergency: Home and Community-Based Provider Retainer Payment Limitations – July 17, 2020, PDF opens new window

Florida Medicaid COVID-19 State of Emergency: Hospital Transfer Requirements, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Important Funding Announcement for all Medicaid Providers – Webinars June 23 & 25, 2020, PDF opens new window

Florida Medicaid/Long-Term Care (LTC) COVID-19 State of Emergency: Temporary Extension of Florida Medicaid Recipients’ Medicaid Coverage and Extension of Time to Complete Application Process, PDF opens new window

Florida Medicaid and Long-Term Care (LTC): Statewide Medicaid Managed Care Provisional Out-of-Network Provider Enrollment Instructions and Form, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Prior Authorization Reinstatement, PDF opens new window

Florida Long-Term Care (LTC) COVID-19 State of Emergency: Temporary Expansion of Long-Term Care Provider Qualifications, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Guidance for Delivering PPEC Services in Home Settings during the COVID-19 State of Emergency, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Guidance for a Change in Electronic Visit Verification due to COVID-19 State of Emergency, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): From the Agency for Health Care Administration Medicaid Coverage of Services, PDF opens new window

Florida Long-Term Care (LTC): Guidance for Adult Day Care Provider Retainer Payments, PDF opens new window

Florida Medicaid/Long-Term Care (LTC): Answers to Frequently Asked Medicaid and Telemedicine Questions, PDF opens new window

Diagnosis and procedure codes

Please follow the appropriate Centers for Disease Control and Prevention (CDC) guidance on diagnosis codes for date of service, when submitting COVID-19-related claims for patients who have Humana Florida Medicaid coverage.

ICD-10 codes related to COVID-19, PDF opens new window

Patient resources