- Provider Network Management Module
- Contact information
- Searchable Preferred Drug List
- Drug coverage information
- Provider communications
- Prior authorization procedures and forms
- Answers to frequently asked questions
Gainwell utilizes a uniform Preferred Drug List (PDL) and utilization management that the Ohio Department of Medicaid (ODM) develops. The PDL includes some preferred brands, as well as preferred diabetic supplies, such as blood glucose test strips, lancets, meters, and syringes. ODM will notify providers of changes to the PDL.
Medications on the PDL will have a $0 copayment when filled at a network pharmacy.
Medication Therapy Management
Humana offers a Medication Therapy Management (MTM) program that helps ensure patients achieve the best possible outcomes from their medications. The patient-centered MTM program promotes collaboration among the pharmacist, patient, and prescriber to optimize safe and effective medication use. The goal of this program is to optimize therapeutic outcomes by focusing on safety, effectiveness, lower-cost alternatives, and adherence.
Prescribers with questions about the program may call 888-210-8622 (TTY: 711), Monday – Friday, 8 a.m. – 7 p.m., Eastern time.
SPBM training opportunities
Gainwell Technologies, the Single Pharmacy Benefit Manager (SPBM), began providing pharmacy services across all managed care plans and for all members starting on October 1, 2022. Gainwell will offer several training opportunities for providers to gain knowledge that will benefit our members.
Trainings will cover several topics, including:
- SPBM login and access
- System navigation
- Verifying member pharmacy benefit eligibility
- Submitting and viewing pharmacy claims
- Submitting and viewing pharmacy prior authorizations