The overpayments application on the Availity Portal helps you manage overpayments. You can:
- Reduce overpayment resolution time by managing overpayment requests from multiple payers in one app.
- View overpayment inventory in real time and assign related tasks to specific users.
- Manage overpayment documentation and maintain case histories electronically.
- Sign up to be notified when you have a new overpayment.
- Request more information about or dispute an overpayment request.
The overpayments application is located on the Availity Portal under “Claims & Payments.” If you do not see the application, ask your organization’s Availity administrator to grant you the “Claim Status” role.
Learn the key advantages and steps for getting started with the overpayments application in this , PDF opens new window. For more detailed instructions about how to manage your overpayments using the application, review Availity’s , opens new window.