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Learn about Availity

Focus on your patients without the extra paperwork. Check patient eligibility, submit preauthorizations, dispute finalized claims and more on the Availity Essentials portal.

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How Availity Essentials supports your practice

Sign in to access information, tools and resources that support the day-to-day needs of your patients and office.

Coverage and preauthorizations

  • View patient eligibility and benefits
  • Submit or manage preauthorizations and referrals
  • View Humana member ID cards


  • Submit claims
  • Review claim statuses
  • Submit requested medical record(s)
  • Dispute or appeal finalized claims

Billing and payments

  • View or download remittance documents
  • Manage overpayments
  • Sign up for electronic payments and remittance documents

Get started with Availity Essentials

If your organization already uses the portal

Contact your Availity administrator to request a username. If you don’t know who your administrator is, call Availity Client Services at 800-AVAILITY (282-4548) Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

If Availity Essentials is new to your organization

If your organization doesn’t have an Availity account, complete an online registration form to set up your account. Use Availity’s registration guide, PDF for additional help.

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Attend an educational webinar

Join a Humana e-Business consultant for an interactive overview of the Availity Essentials portal. Other webinar topics include:

  • Checking eligibility and benefits
  • Submitting and managing referrals and authorizations
  • Managing claims and payment information
  • Submitting requested medical records
  • Submitting disputes and appeals

Helpful resources

Find the information you need

Explore Humana’s inventory of tools and resources, including the Availity Essentials portal.

Download Tools and Resources for Physicians and Other Healthcare Providers, PDF

Join our network

Become a member of Humana’s provider network.

Provider guides

Access manuals and handbooks to help with your practice.