Working with us online
Focus on your patients without the extra paperwork. Check patient eligibility, submit preauthorizations, dispute finalized claims and more on the Availity Essentials portal.
How Availity Essentials supports your practice
Sign in to access information, tools and resources that support the day-to-day needs of your patients and office.
Coverage and preauthorizations
- View patient eligibility and benefits
- Submit or manage preauthorizations and referrals
- View Humana member ID cards
Claims
- Submit claims
- Review claim statuses
- Submit requested medical record(s)
- Dispute or appeal finalized claims
Billing and payments
- View or download remittance documents
- Manage overpayments
- Sign up for electronic payments and remittance documents
Get started with Availity Essentials
If your organization already uses the portal
Contact your Availity administrator to request a username. If you don’t know who your administrator is, call Availity Client Services at 800-AVAILITY (282-4548) Monday – Friday, 8 a.m. – 8 p.m., Eastern time.
If Availity Essentials is new to your organization
If your organization doesn’t have an Availity account, complete an
Attend an educational webinar
Join a Humana e-Business consultant for an interactive overview of the Availity Essentials portal. Other webinar topics include:
- Checking eligibility and benefits
- Submitting and managing referrals and authorizations
- Managing claims and payment information
- Submitting requested medical records
- Submitting disputes and appeals
Helpful resources
Find the information you need
Explore Humana’s inventory of tools and resources, including the Availity Essentials portal.
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