Humana and Availity Essentials

To access the most up-to-date tools for working with Humana online, please use Availity Essentials. With Availity, you can:

  • Check patient eligibility and benefits
  • Submit or manage preauthorizations and referrals
  • Review claim status and remittance documents
  • Submit medical records
  • Manage overpayments
  • Sign up for electronic payments and remittance advice
  • Find Humana-specific apps, resources and news

You need only one user ID and password to work with Humana and other participating payers in your region. There is no cost to register.

How to get started

To request an Availity Essentials username and access to specific tools, contact your organization’s Availity administrator.

If you do not know who your Availity administrator is, call Availity Client Services at 800-AVAILITY (800-282-4548), Monday – Friday, 8 a.m. – 8 p.m., Eastern time.

If your organization does not have an account and you are designated as your organization’s administrator, use the online registration form, opens new window to set up your account.

To learn more about how to register and get started with Availity, go to, opens new window.

Training opportunities

Join a Humana e-Business consultant for an overview of Availity Essentials and its Humana-specific tools.

View the webinar schedule to sign up for training., opens new window