Humana and the Availity provider portal

To access the most up-to-date tools for working with Humana online, please use the Availity provider portal. With Availity, you can:

  • Check patient eligibility and benefits
  • Submit or manage authorizations and referrals
  • Review claim status
  • Submit medical records

As a multipayer portal, Availity allows you to interact securely with Humana and other participating payers without the need to use multiple systems or remember different usernames and passwords for each payer.

How to get started

To request an Availity username and access to specific tools, contact your organization’s Availity administrator.

If you do not know your Availity administrator, begin the online registration form, opens new window.

If an account already exists for your organization’s Tax Identification Number, the form results will give you a contact number and customer ID to help identify your administrator.

If your organization does not have an account and you are designated as your organization’s administrator, use the online registration form, opens new window to set up your account.

To learn more about how to get started with Availity, review How to register for the Availity provider portal., PDF opens new window

Training opportunities

Join a Humana e-Business consultant for an overview of the Availity portal and Humana-specific tools.

View the webinar schedule to sign up for training., opens new window

For help with registration or questions about the Availity Portal, call Availity Client Services at 1-800-AVAILITY (1-800-282-4548). Assistance is available Monday through Friday from 8 a.m. to 7 p.m. Eastern time (excluding holidays).

For more information on Availity., opens new window