Humana has joined other national health benefits companies to improve provider directories by partnering with CAQH, an industry alliance working to transform the business of healthcare.

Humana’s participation in CAQH DirectAssure® for physicians nationwide will reduce the burden on physician practices and, over time, contribute to improved directory accuracy for all participating health plans.

Studies of online directories for Medicare Advantage plans conducted by the Centers for Medicare & Medicaid Services (CMS) found that as much as half of the information contained in network provider directories may be incorrect.

To address this problem, many of the nation's leading health plans, such as Humana, are participating in CAQH DirectAssure®, which offers a single portal where physician practices can enter, update and verify directory information and share it with all contracted health plans at once.