To support you in the care of your patients, we have updated our medical claim payment policy on telehealth services to include information about expanded telehealth benefits available for Medicare Advantage (MA) members. Beginning in January 2020, the Centers for Medicare & Medicaid Services will allow MA plans to provide additional telehealth services as defined by Section 1852(m) of the Social Security Act. These services will be treated as a basic benefit rather than a supplemental benefit.

For more information about Humana’s telehealth services, please review our updated policy, found on the Humana claim payment policies page and search by keyword “telehealth.”