Online information makes it easier to do business with Humana

Male and female doctor using a computer

Humana’s Education on Demand tool offers physicians, other practitioners and their office staff quick, easy-to-understand information about topics that help simplify doing business with Humana.

Some of the available topics are:

  • Clinical Quality and Outcomes
  • Commercial Risk Adjustment
  • Commercial Risk Adjustment Model
  • Consult Online (no audio available)
  • Go365®
  • Humana Access® Mastercard® Debit Card
  • Humana Member Summary
  • Humana Overview
  • Making It Easier for Healthcare Providers
  • Special Needs Plans (SNPs)

Humana’s Making It Easier page includes presentations that can help healthcare professionals better understand Humana’s claim policies and processes. The presentations can be accessed at Humana Making It Easier.

The page, which is updated with new content each month, offers brief presentations that include a printable tip sheet with the most important information about each topic. Topics include:

  • Modifiers 96 and 97
  • Use of Nonspecific Procedure Codes
  • Tools and Resources for Healthcare Providers
  • Home Health Billing
  • Chronic Care Management Services
  • Primary Diagnosis Codes—Common Errors
  • Modifier 25
  • Multiple Evaluation and Management (E/M) Services
  • Anatomical Modifiers
  • Application of Medicare NCD/LCD Guidelines
  • Medicare Preventive Services
  • Professional Component and Technical Component (PC/TC)
  • Humana’s Maximum Unit Values
  • Drug Testing and Codes
  • Humana’s Approach to Code Editing
  • Modifier 24
  • Procedure-to-Procedure Code Editing
  • Modifiers 59 and X {EPSU}