Online information makes it easier to do business with Humana

A close-up of hands typing on a laptop.

Humana’s “Education on Demand” tool offers physicians, other practitioners and their office staff quick, easy-to-understand information about topics that help simplify doing business with Humana.

This tool can be accessed at https://www.humana.com/provider/news/education-on-demand

Some of the available topics are:

  • Clinical Quality and Outcomes
  • Commercial Risk Adjustment
  • Commercial Risk Adjustment Model
  • Consult Online (no audio available)
  • Go365®
  • HumanaAccessSM Visa Card
  • Humana Member Summary
  • Humana Overview
  • Making It Easier for Healthcare Providers
  • Special Needs Plans (SNPs)

Humana’s Making It Easier page includes presentations that can help healthcare professionals better understand Humana’s claim policies and processes. The presentations can be accessed at Humana.com/MakingItEasier.

The page, which is updated with new content each month, offers brief presentations that include a printable tip sheet with the most important information about each topic. Topics include:

  • Bilateral Services and Modifier 50
  • Understanding an Explanation of Remittance (EOR)
  • Home Health Billing
  • Chronic Care Management Services
  • Common Errors
  • Tools and Resources for Healthcare Providers
  • Drug Testing and Codes
  • Modifier 25
  • Modifiers 96 and 97
  • Professional Component/Technical Component
  • Multiple Evaluation and Management (E/M) Services
  • Anatomical Modifiers
  • Medicare Preventive Services
  • Maximum Unit Values
  • Use of Nonspecific Procedure Codes
  • Procedure-to-procedure Code Editing
  • Application of Medicare NCD/LCD Guidelines
  • Humana’s Approach to Code Editing
  • Modifier 24
  • Modifiers 59 and X{EPSU}