Prescription drug prior authorization
Humana only accepts prescription drug prior authorization requests from prescribers and Humana members. Physicians and your Humana-insured customers may call 1-800-555-2546 to submit a request. Assistance is available Monday through Friday from 8 a.m. to 6 p.m. local time. Puerto Rico prescribers and Humana members should call 1-866-488-5991 between 8 a.m. and 8 p.m.
Medication Therapy Management
Call 1-888-686-4486 with questions about Humana’s Medication Therapy Management (MTM) program.
Call 1-888-204-8349 with questions about your contract, or if you’re having trouble using our secure website.
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