Humana contracts with mail-order pharmacies, including its own, Humana Pharmacy®, so members can avoid trips to the pharmacy. Humana Pharmacy offers members free shipping to the location of their choice. This eases the burden of filling prescriptions and can improve adherence. In addition, in many of Humana’s Medicare plans, members may receive Tier 1 generic medications for a $0 copayment at Humana Pharmacy*. Members often cite costs as a reason for nonadherence—affordable medications may help them stay on track with their prescription therapy. Humana Pharmacy can also provide Humana members with refill reminders, encouraging them to keep an adequate supply of their medications on hand.
Humana recognizes that members have the sole discretion to choose their pharmacy. Prescribers should use their independent medical judgment when advising patients about their pharmacy choices. Other pharmacies are available in Humana’s network. Humana members should check their plan documents to verify their prescription benefits.
If Humana members choose to fill their prescriptions at Humana Pharmacy, prescribers may call 1-800-379-0092 (TTY: 711. Monday - Friday, 8 a.m. to 11 p.m. Eastern time; and Saturday, 8 a.m. to 6:30 p.m. Eastern time) or look for “Humana Pharmacy” in their prescribing software. Other pharmacies are available in the network.