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Prescribing with CenterWell Pharmacy

CenterWell Pharmacy™—formerly Humana Pharmacy—helps you provide your best care by offering secure mail-delivery pharmacy services that aim to provide a safe, convenient experience for you and your Humana patients.

A doctor holding a prescription bottle while she writes down notes on a chart.

Talk to your patients about switching to CenterWell

CenterWell Pharmacy—the mail-order pharmacy fully owned and operated by Humana —improves health outcomes by making it easier for your patients to manage their conditions. Please note, currently CenterWell Pharmacy is only in-network for Humana patients.

Savings

Average member sees medical cost savings of up to $612 annually.1

See how CenterWell Pharmacy helps patients save, PDF

Reduced admissions

Mail-order pharmacies may reduce hospital admissions per thousand by up to 30%.2

See how CenterWell Pharmacy can reduce hospital admissions, PDF

Adherence

6% higher adherence rates on average for mail-delivery pharmacy utilization compared to retail pharmacies.3

Learn how we help patients adhere to their medication, PDF

Convenience

Mail delivery gives patients regular access to their medications without need for transportation.

See how CenterWell Pharmacy makes it easy for patients and providers, PDF

Assistance

Low-income patients may qualify for $0 out-of-pocket subsidies.

Learn more about our assistance programs, PDF

Reminders

Patients receive notifications when prescriptions need to be refilled or are about to run out.

Learn more about CenterWell Pharmacy features, PDF

Ways to prescribe to CenterWell Pharmacy

E-prescribe

Select “CenterWell Pharmacy Mail Delivery” in your e-prescribing software. Our NCPDP ID number is 0353108.

Phone

Call CenterWell Pharmacy at 800-379-0092 (TTY: 711), Monday – Friday, 8 a.m. – 11 p.m., and Saturday, 8 a.m. – 6:30 p.m., Eastern time.

Fax

Fax the Physician Fax Form to 800-379-7617.

Physician Fax Form – English, PDF

Physician Fax Form – Spanish, PDF

Pharmacy fax forms

Tools and resources

Expedite prior authorization requests

CoverMyMeds® is a free service that lets you submit and check the status of a prior authorization for any Humana plan. Registration is required.

Drug List information

Review Humana’s list of covered drugs.

CenterWell Specialty Pharmacy

Offers 96% of specialty drugs on the market, including many hard-to-find limited distribution drugs.

Sources:

  1. “Estimating the Value of Humana Pharmacy Usage with Causal Diagrams and Bayesian Additive Regression Trees: A Study of Medical Costs and Medication Adherence Rates at the Member Level,” Pharmacy Analytics and Consulting (2019), last accessed May 9, 2022.
  2. “P360 Regression Model,” Deloitte Analytics and Consulting (2021), last accessed May 9, 2022.
  3. Stars Adherence Regional Dashboard produced by Humana Pharmacy analytics data through Dec. 31, 2019. Refreshed on Jan. 6, 2020.