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Humana Pharmacy

Pharmacy services that focus on accuracy, safety and service.
A doctor holding a prescription bottle while she writes down notes on a chart.

Mail delivery from Humana Pharmacy

Humana Pharmacy® offers secure mail-delivery pharmacy services that aim to provide potential cost savings, safety and accuracy to Humana members.

Humana recognizes that members have the sole discretion to choose their pharmacy. Please use your independent medical judgment when advising patients regarding pharmacy choices. Other pharmacies are available in Humana’s network. Prescription drug plan members should refer to their plan benefit information to verify their pharmacy mail-order benefit.

Benefits of Humana Pharmacy

Accuracy and safety

  • 2 Humana Pharmacy pharmacists review each prescription
  • Drug-to-drug and drug-to-disease interactions are reviewed
  • Pharmacists compare prescriptions to drug catalog photo
  • Barcoding, radio frequency, and advanced technology is used during filling and shipping
  • Foil-sealed containers to prevent tampering
  • 3-month supply of maintenance medications delivered to member’s homes

Potential cost savings

Depending on your Humana-insured patients’ health plans, Humana Pharmacy may help reduce their prescription drug costs. A deductible may apply.

Integrated service

  • Order status notifications via email or phone
  • Notifications when prescriptions are ready to be refilled
  • Healthcare providers can speak to pharmacists or technicians when they need to

3 ways to submit prescriptions

Electronically: fastest Fax: faster Phone: fast

If you have electronic prescribing capabilities, you can transmit your patient's 3-month supply prescription directly to Humana Pharmacy. Simply choose "Humana Pharmacy" from the list of available pharmacies.

Electronic prescribing, PDF opens new window

Fax the physician fax form to 1-800-379-7617. Humana Pharmacy will accept faxes only from healthcare providers.

Physician fax form – English, PDF opens new window

Physician fax form – Spanish, PDF opens new window

Call Humana Pharmacy at 1-800-379-0092, Monday through Friday, 8 a.m. to 11 p.m., and Saturday, 8 a.m. to 6:30 p.m., Eastern time.

Medicare patient consent: If your Medicare patient is new to using Humana Pharmacy, please ask him or her to call 1-800-379-0092 to consent to the shipment of new prescriptions submitted by your office. The Centers for Medicare & Medicaid Services requires mail-delivery pharmacies to obtain Medicare member permission before shipment of new prescriptions sent to Humana Pharmacy by a prescriber.

Call Humana Pharmacy at 1-800-379-0092 with any questions. Healthcare providers who use a TTY should call 711.

Representatives are available Monday through Friday, 8 a.m. to 11 p.m., and Saturday, 8 a.m. to 6:30 p.m., Eastern time.

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