One of the chronic care programs we offer accepts referrals directly from physicians. Humana At Home care management helps your Humana-covered patients remain independent at home. Humana provides a personal care manager to patients who qualify and are at risk of frequent hospitalization.
To make a referral, please complete the Humana At Home referral request form below. Then, submit it in one of these ways:
- Fill out the form, scan it and save it using the patient’s Humana ID number as the file name. Send the file via secure email to HAH_ProviderReferrals@humana.com.
- Fax the completed form, with a cover sheet, to 1-877-770-0651.
Humana at Home provider request form (PDF opens in new window)
If your patient meets the criteria for Humana at Home, one of our referral specialists will attempt to contact him or her for enrollment in the service. Once the patient agrees to participate, the patient will be placed with a care manager to help oversee his or her healthcare needs.
Our triage associate will notify you of our decision within three business days of receiving your referral request. Please include your email address and/or telephone number (with extension) on the referral form so that triage can contact you.
If you have questions, please email triage directly at HAH_triage@humana.com, and a representative will be glad to assist you.