If a member chooses to enroll in HumanaBeginnings, a personal maternity nurse conducts an initial health assessment of the member by telephone. The nurse works with the member via scheduled phone calls throughout her enrollment in the program to provide education and support, to facilitate services and to refer the member to additional resources as needed. The resources may include prenatal classes and support for breastfeeding, multiple births and bereavement.
All expectant moms who enroll receive individualized support. Educational focuses include:
- Healthy habits during pregnancy
- Fetal development
- Changes to expect during each phase of pregnancy
- Importance of avoiding early delivery
- Preterm labor risk factors, prevention and symptoms
- What to expect during labor
Members at risk for early delivery may be eligible for the Humana 17P Pregnancy Support Program.
After delivery, nurses call new moms to answer questions and screen for postpartum depression.
Eligibility and cost
The program is provided to eligible members as part of their benefit package and at no additional cost. The program is available to commercial, Medicare and some administrative services only members, as well as members with HumanaOne products.
HumanaBeginnings is available in all markets, except Puerto Rico
To enroll in the program, members should call 1-888-847-9960 between 8 a.m. and 8 p.m. CST, Monday through Thursday or between 8 a.m. and 5 p.m. on Friday. TTY users should dial 711. They can also sign up by logging in to their Humana.com account, then selecting "Get Healthy," "Program Center", “Learn More” and "HumanaBeginnings."
More than 100,000 members have enrolled in the program since it was created in 2000.
We encourage our members and their primary care physicians or obstetricians to notify Humana as early as possible about a pregnancy. For more information about HumanaBeginnings, members and health care providers can call Humana at 1-888-847-9960 between 8 a.m. and 8 p.m. CST, Monday through Thursday or between 8 a.m. and 5 p.m. on Friday