Nurse checking girl's heartbeat

August is Immunization Awareness Month. Please educate patients and caregivers about the value of immunization throughout their lifespan to prevent dangerous and deadly diseases.

Humana Managed Medical Assistance (MMA) program provider materials

Humana has contracted with the Agency for Health Care Administration (AHCA) to provide services to Medicaid beneficiaries through Humana Managed Medical Assistance (MMA) plans. Medicaid provides health care coverage for income-eligible children, seniors, disabled adults and pregnant women. It is funded by both the state and federal governments.

Provider Materials

Humana American Eldercare

Medicaid Long-term-care Managed Care Program

Thank you to the providers who participate with the Humana American Eldercare provider network and provide quality, accessible services to our members throughout Florida.

This page is designed to give providers quick access to current information 24 hours a day, seven days a week. In addition, providers will find useful information about other Humana American Eldercare programs and resources.

If you are not currently part of Humana American Eldercare’s provider network and are interested in participating, you can find out more about becoming a provider (link opens in new window). Find updated contact information for our regional provider contracting representatives here (link opens in new window).

Providers can find more information about the Medicaid Long-term-care Managed Care Program (link opens in new window).

Providers who already are registered can sign in to the secure provider website here (link opens in new window). To register for the secure provider portal, fill in the information on our electronic billing page (link opens in new window).

Additional helpful information:

Health Care Provider Training Materials

Annual compliance training materials for health care providers

The Centers for Medicare & Medicaid Services (CMS) and state Medicaid contracts mandate that all Humana-contracted health care providers complete compliance program requirements. Health care providers can complete this requirement online at the Availity Web Portal (registration required), the secure provider website (registration required) or manually using the “Training Requirements for Health Care Providers Who Are Unable to Register” link below. Please refer to the following for more information:

Additional training materials for health care providers

Humana MMA health care provider communications and AHCA information bulletins

Quality resources

Long-term services and supports (LTSS) provider portal

Long-term services and supports (LTSS) providers who need information regarding eligibility, authorizations and claims status for services provided before July 1, 2015, can access the Independent Living Systems (ILS) LTSS provider portal (link opens in new window) (registration required).

LTSS providers who need information regarding claims status or to enter claims for services provided July 1, 2015, through July 1, 2016, can access the Humana American Eldercare LTSS provider portal (link opens in new window) (registration required). If you have questions, please contact Humana American Eldercare e-billing at 1-561-665-4415 or via email at