Medicare rewards program

Quality Resources

State and federal governments increasingly are moving toward a health care industry driven by quality. Health care practitioners likely have noticed increased activity among Medicare Advantage payers regarding quality initiatives.

Humana has developed the following resources to help physicians and clinicians navigate the new quality landscape.

Quality Improvement Program

Humana's quality improvement (QI) program includes clinical care, preventive care and member services.

Health care providers may obtain a written QI program description by calling
1-800-4-HUMANA (1-800-448-6262). We welcome health care practitioners’ input regarding our QI program. Feedback can be provided in writing to the following address:

Humana Quality Management Department

321 W. Main St., WFP 20

Louisville, KY 40202

Sample screenings letter available

There are many reasons patients miss the medical screenings and tests that are valuable to their health.

Humana has developed a tool physicians can use to help Medicare patients keep current with their tests. The sample screenings letter provides a checklist of the recommended health screenings and tests for Medicare members, including preventive screenings, tests for respiratory and cardiovascular conditions and diabetes care.

Physicians can:
1. Download and customize the letter for their letterheads, their communication styles and patients' needs.
2. Distribute it to their Medicare patients, regardless of the patients' health benefits plan membership.


Health care practitioners who have questions about these materials may contact their provider representatives.