Humana tries to streamline health care processes wherever possible. Instead of costly, time-consuming visits to an urgent care center or the emergency department for a nonemergent issue like a cold or sinus infection, members can call a telemedicine provider.
Patients can choose to release information to their PCP regarding their telemedicine appointments. Following the telemedicine visit, PCPs will receive information regarding the visit via secure fax or email if the member gives consent. PCP fax number is required.
Humana already has this service available in some areas, as stated above. For eligible 2017 Medicare plans, this benefit will begin on Jan. 1, 2017.