Get paid faster and reduce administrative paperwork with electronic funds transfer (EFT) and electronic remittance advice (ERA).
Send us an email at eBusiness@Humana.com if your organization:
When you enroll in EFT, Humana claims payments are deposited directly in the bank account(s) of your choice. The funds are delivered within one day of the ERA.
EFT payment transactions are reported with file format CCD+, which is the recommended industry standard for EFT payments. The CCD+ format is a NACHA Automated Clearing House (ACH) corporate payment format with a single, 80-character addendum record capability. The addendum record is used by the originator to provide additional information about the payment to the recipient. This format is also referenced in the ERA (835 data file). Contact your financial institution if you would like to receive this information.
The ERA replaces the paper version of the explanation of remittance (EOR). Humana delivers 5010 835 versions of all ERA remittance files that are compliant with the Health Insurance Portability and Accountability Act (HIPAA). Humana utilizes Availity® as the central gateway for delivery of 835 transactions. You can access your ERA through your clearinghouse or through the secure provider tools available at Humana.com or the Availity Web Portal.
Once you’re enrolled for EFT/ERA, you can look up information on paid claims using Humana’s online remittance inquiry tool. This secure, self-service application offers several inquiry methods and the ability to customize views of your data. You can also download the HIPAA X12N 835 version 5010 A1 electronic remittance advice in a text format, as a Microsoft Word document, in a Microsoft Excel format (as a remittance inquiry supplement file) or as an Adobe® portable document format (PDF) file.
To gain immediate access to the remittance inquiry tool and look up paid claims, choose one of these options:
Frequently asked questions and answers about Humana's enrollment tool.