Humana Member Summary

The Humana Member Summary is a tool that displays patient-specific, clinically relevant information in a standardized format to assist you in identifying opportunities to improve clinical outcomes and reduce medically related costs. The Humana Member Summary is designed to be printed or saved electronically (as a PDF) into the patient’s medical record for use at the point of care. It is composed of one to three pages per patient.

Member summaries are available for Medicare and commercial members who have opted to share their health records with their health care providers. The Humana Member Summary is not currently available for members served by Humana Military Healthcare Services.

Accessing the summary

Physicians and other clinicians can access the member summary through the secure portal at Availity.com (registration required). Review this document for detailed instructions (pdf opens in new window).

Summaries for physicians also are available through select electronic medical records systems.

Dental providers can follow these steps to access the member summary (pdf opens in new window).

For more information

For questions about the Humana Member Summary:

  • Contact Humana provider relations at 1-800-626-2741, Monday through Friday from 8 a.m. to 5 p.m. Central time.
  • Contact your Humana market representative.
  • Send an email to membersummary@humana.com.
Humana Member Summary disclaimer

The information contained in the member summary is not a medical report, nor is it intended to be a complete record of a patient's health information. Certain information may have been intentionally suppressed due to its sensitivity (psychiatric, substance abuse, HIV/AIDS, sexually transmitted diseases and abortion-related data) or for other reasons, and the health record may contain errors. Physicians must use their professional judgment to verify this information and should not exclusively rely on this information to treat their patients. Diagnosis information is powered by Humana's clinical rules engine.