On Demand

Educational tools

The first set of tools below offers Education-on-Demand presentations (PowerPoint presentations with audio tracks). The remaining items are Web pages with links to documents or PDF files.

Education-on-demand presentations

Commercial risk adjustment: Learn about commercial risk adjustment and the importance of proper coding.

How to do Business with Humana: Learn about Humana, our products and what you need to know to do business with us.

HumanaAccessSM Visa Card: Learn the proper procedures for accepting the card.

Humana Member Summary: See an overview of the Humana Member Summary for providers who will be linking their electronic medical records (EMRs) to Humana via Certify connectivity. With connectivity, the providers will receive their Humana-covered patients’ Humana Member Summaries through their practices’ EMRs.

A Humana Member Summary frequently asked questions document provides additional information.

HumanaVitality®: Medicare providers can learn about the features and benefits of this wellness incentive program for Humana members by viewing this presentation. Its content is applicable to providers in Arizona, Arkansas, California, Florida, Georgia, Hawaii, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nevada, New Mexico, North Carolina, Ohio, Oregon, South Carolina, Tennessee, Texas, Virginia and West Virginia.

Learn about the Special Needs Plans (SNPs) we offer in Alabama, Arkansas, Arizona, California, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maine, Missouri, Mississippi, North Carolina, Nevada, New York, Ohio, Puerto Rico, South Carolina, Tennessee, Texas, Virginia and Washington and the critical role you play in the care of our SNP members. View the 2015 SNP provider training.

Texas-based providers can learn how to check their deficient claims online by viewing this presentation.

Instructions on how to listen to these Education-on-Demand presentations over the telephone.

Listening to education-on-demand presentations by telephone (1.18 Mb)

Additional resources

RadConsult Online (2.06 Mb): This PDF tutorial shows you how to request, schedule and follow up on imaging services for your Humana-insured patients online.

SmartSummary® Rx: This page explains how this benefits statement is helping Humana Medicare members save money and gain better control of their health care.